Love the mission but no job stability - Register Behavior Technician Soar Autism Center Employee Review

3.0
12 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great progress for the kids here, and I enjoy the amount of clinicians on the floor.

Cons

I was supposed to be full time but was hardly scheduled for more than 30 hours each week. I sprained my ankle, the doctor said I could work but gave me a few restrictions, and then my COD did not let me come into work for a week (including the end of the year celebration). Also, one of my clients was always 20-30 minutes late in the morning and I wouldn’t get paid during that time. I would just be sitting there waiting, unpaid.

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Soar Autism Center Response
5mo
Thank you for taking the time to share your experience and for the work you did to support our clients. We’re glad to hear that you connected with Soar’s mission and saw meaningful progress with the kids you supported. We understand your concerns around scheduling consistency and how your work availability was handled after your injury. In situations involving medical restrictions, we sometimes make the decision to have a team member stay home temporarily in order to maintain the safest possible environment for our clients. That said, we recognize how important it is to communicate these decisions with care and clarity, and your feedback is helpful as we continue to improve that process. We also appreciate your note on pay expectations and time spent waiting for client arrivals. We are continuing to refine our scheduling systems to ensure fairness and predictability wherever possible. Thank you again for your contributions at Soar and for sharing your perspective. We wish you all the best in your future roles.

Explore other reviews about Soar Autism Center

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Ongoing training opportunities Supportive leadership for complex cases

Cons

Fast-paced environment with frequent changes

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Soar Autism Center Response
2w
Thank you for sharing your feedback. We’re glad to hear that you found leadership supportive, especially when navigating complex cases, and that the ongoing training opportunities were valuable during your time at Soar. We also understand that a fast-paced environment with frequent change can be challenging. As Soar continues to grow and improve how we serve children and families, we know it is important to support team members through change with clear communication, thoughtful planning, and strong leadership presence. We appreciate the time you spent with Soar and are grateful for the care you provided to the children and families we serve.
2.0
22 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Awesome RBTs and clinicians that truly care about the clients

Cons

Company is so focused on expanding to other locations and states that they let existing centers deteriorate Constant turnover, one person a week No consistent schedule even though availability changes guaranteed one Bathroom breaks are extremely limited if working with 1:1 clients Don’t take feedback from staff surveys Removed baby locks and baby gates, allowing clients to elope into office building and outside building Even when AC stops working, staff and clients are expected to stay in 90 degree rooms

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Soar Autism Center Response
2w
Thank you for sharing your feedback. We’re glad to hear that you worked alongside RBTs and clinicians who care deeply about the children and families we serve. That commitment is central to Soar’s mission. We’re sorry to hear that your experience has felt frustrating and unsupported. Concerns related to staffing stability, schedules, breaks, facility conditions, safety, and responsiveness to feedback are serious, and we understand how these issues can affect both team members and the quality of care they feel able to provide. As we continue to grow, we know that expansion cannot come at the expense of supporting our existing centers and teams. We are actively working to strengthen communication, improve center operations, and ensure staff concerns are heard and addressed. We appreciate you taking the time to share this feedback, and we encourage team members to continue raising specific concerns through their center leadership or People Team so they can be reviewed and addressed appropriately.
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