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      Softheon

      Engaged employer

      Softheon reviews

      A more than 20 years-old company that disguises itself as a startup to justify low salaries and constant overworking - Anonymous employee Softheon Employee Review

      1.0
      29 Apr 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Basic 401K Matching and Empathetic Employees

      Cons

      Constant over-working, without additional pay culture and employees are expected to be on-call on weekends. Everything is a P1 and priorities get masked by what issue has a closer target completion date (which again isn't decided by the people who actually work and understand what the issue/enhancement is, in the first place). Company has a so-called "remote work" culture but will provide you with a desktop instead of a laptop (which again combined with weekend on-calls, you are supposed to forget about personal life). The reason for this is "sensitivity of data", but again a few people in the same vertical organization and the same level of access, have laptops. Company also doesn't provide sick leaves.

      avatar
      Softheon Response
      4y
      At Softheon, we are proud to say our benefits are anything but basic. Our total compensation includes competitive salaries that are carefully researched through a software which provides global metrics and analytics on industry, regional and job leveling benchmarks to provide the most appropriate pay ranges for every role. Our 401(K) retirement benefit is matched up to 5% with immediate vesting from day 1 for all full time employees. We also offer a slew of generous benefits in the areas of medical, dental, vision and life insurance, PTO, Paid Parental Leave, 8 Paid holidays, Wellness Stipend, Rewards and Recognition platform, Spot Bonus opportunities, Referral bonuses opportunities, etc., There is no shortage of work to be done and progress to be made. We invite your feedback and encourage your input to team leads who can help you prioritize and time manage accordingly. Our remote policy requires a Work From Home setup for any employees who work with sensitive data. We are under strict compliance regulations and the integrity of client data and information is the #1 priority of our work. We pride ourselves on this commitment. Thank you again for all of your feedback. We truly appreciate the opportunity to hear how we can improve.

      Explore other reviews about Softheon

      5.0
      6 Feb 2025
      Training coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      I love the culture here- everyone does an amazing job making you feel seen and valued as a new hire. From promo items and virtual engagement initiatives to a comprehensive, personalized training plan, they truly invest in their employees. The home office setup they provide is great, and the benefits are generous. The HR team is also fantastic- always friendly and willing to go above and beyond if you need anything. The training program, Softheon University, is another great perk, offering valuable development resources. It’s clear that the company and its leadership prioritize continuous learning, a positive work culture, organization, and delivering a great experience to clients.

      Cons

      I have no cons so far!

      1
      1.0
      9 Mar 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work (Must be from primary residence) Generally good coworkers Decent pay and benefits

      Cons

      CEO randomly joins meetings, reads out what I assume is the top self help post from LinkedIn and then implies that if you ever disagree with him you will be out of a job. HR micromanages all employees. When employees are not using the software HR provides, instead of reflecting on why they just enforce use and write up anyone who does not comply. Despite HR micromanaging the rank and file employees, upper management does not seem to have any accountability. High level managers in the company will routinely just not show up to meetings without any heads up and not give any thought to their direct reports. Long hours are expected of employees year after year. Management knows this but instead of taking steps to address it they just send everyone a box of organic granola bars during busy season.

      4
      avatar
      Softheon Response
      3mo
      Thank you for taking the time to share your feedback. We’re glad to hear that you found your coworkers supportive and that our compensation, benefits, and remote work model were positives during your time at Softheon. At the same time, we’re sorry to hear that other aspects of your experience left you feeling frustrated. We strive to foster a culture of transparency, accountability, and mutual respect across all levels of the organization, and feedback like this is important for helping us reflect on where we can improve. Maintaining clear communication between leadership and employees, especially in a remote-first environment, is something we continually work to strengthen. We also recognize that tools, processes, and expectations around busy periods can impact employees in different ways. Our goal is always to provide the structure and resources teams need to be successful while continuing to listen to employee feedback about what is and isn’t working. Thank you again for sharing your perspective and for the time you spent as part of the Softheon team. We wish you the best in your future endeavors.
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