Pros
The new management team is incompetent and doesn't know how to use Salesforce only Excel. They rely on WhatsApp to communicate, which is bizarre. This has created a lot of extra work for us employees, as we now have to fill in the gaps left by their mismanagement.
Cons
12 months ago, the company invested in building two dedicated teams, the Database team and the ITSM team. These teams were successful in generating revenue for the company, but the new management decided to dismantle them, laying off all the employees. This was a waste of investment, and it has created a lot of instability and uncertainty among the remaining employees. The new management also has a preference for nepotism over professionalism. They have hired friends from Pulse into positions for which they are unqualified. This has created a culture of favoritism and has undermined the morale of the workforce.