This Sondermind video sessions often don’t work. At least 50% of the time. Multiple SONDERMIND therapists have been complaining about this to Sondermind since at least August 2021!! Sondermind just keeps saying they’re “working on it”!!! How long does it take to fix this.
Sometimes the video session just cuts off completely right in the middle of the session. Or the video doesn’t work. It is out right FRAUD for the clients and for the therapists to claim you have a working video platform — but you don’t. Clearly Sondermind‘s in-house tech hasn’t been able to fix this for months. The company has multi millions of dollars so why don’t they hire outside consultants, Or find some other solution,and fix this??