Cliquey and Quick to Judge - Manager SoulCycle Employee Review

2.0
9 Oct 2017
Recommend
CEO approval
Business outlook

Pros

When I first started at SoulCycle there were a ton of pros! We got free classes, free classes for friends, free water, a bomb discount on clothes.... I'll write what then happened in the cons...

Cons

Then they limited our free classes, changed to only bringing 1 person, we couldn't even BUY classes when regular customers could (meaning if it was an awesome waitlisted class, forget it. we couldn't get in if we WANTED TO PAY! insanity!) They also started toying around with the clothing discount, changing the time frames for when we could buy at a discount (again meaning we wouldn't be able to buy things since it would sell out). Also they took away the 1 water a day, womp womp. Pay for the Bay Area for managers is a joke. You can't live there and work as a manager full time.

Explore other reviews about SoulCycle

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible hours -Kind people -Free classes

Cons

-Needy Clients -Sometimes early mornings

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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