Team is fun, HQ personnel not so much - Front Desk Associate SoulCycle Employee Review

4.0
30 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Fun environment, flexible schedule. Studio management care about employees and their personal wellbeing

Cons

Management expects you to treat the rich people different, even if they are extremely rude and disrespectful. Management will let customers be rude as long as long as they aren't abusive. But the microaggressions from customers will not be addressed if they frequently visit or have a-lot of money

Explore other reviews about SoulCycle

5.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

2.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun and you meet great people

Cons

Horrible HQ staff and leadership who does not care

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