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Sovereign Network Group (SNG)

Engaged employer

Worst place I have had the misfortune to work in - Property Services Sovereign Network Group (SNG) Employee Review

1.0
6 Jun 2024
Recommend
CEO approval
Business outlook

Pros

The trade operatives are decent people working under such poor management as there is no leadership.

Cons

Where to start - 1) Extremely toxic and nepotistic culture. 2) People in middle management roles with zero qualifications and experience. 3) SNG do not want to spend anything in ensuring that repairs are done. 4) Complete disorganised chaos. 5) Senior Management have no clue what is going on in the individual areas. 6) Complete lack of effective operational objectives, KPI and day to day processes. 7) Some staff get away with doing absolutely zero. 8) Lack of effective equipment and resources to do role. 9) Staff over worked in certain areas of the business with no support. 10) Wages for the work done actually works out poor. 11) No locality induction however corporate induction is good. There is simply so much that you could write here!

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Sovereign Network Group (SNG) Response
1y
Thank you for your open and honest feedback. It sounds like you had a particularly negative experience which is not what we want for our colleagues at SNG. Our Property Services Managing Director and Locality Directors have read your feedback and take on board that improvements need to be made in some Localities. Many of the points you mentioned are being included in our Operational Delivery Improvement Plan. This plan delivers improvements to the way we work and how we operate so we can deliver a great customer experience, support our maintenance and engineering teams to be as skilled as possible, and make SNG a great place to work. We have also recently introduced a new reward scheme for our Trades teams to ensure colleagues are paid fairly for the skills required to complete the work. Our colleagues are encouraged to share any concerns and feedback anonymously in our colleague engagement survey and in person at our bi-annual listening sessions with our leadership team.

Explore other reviews about Sovereign Network Group (SNG)

3.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

1. Your fellow team members are friendly on the whole. 2. Pay etc is average. Could earn more elsewhere despite Board saying it's benchmarked. 3. Benefits are fairly standard.

Cons

1. Senior Leadership and Exec Board have no idea what happens below them. 2. Way too much political games going on. 3. No direction from above. 4. If you are saying a message Senior Leadership don't want to hear - they'll just ignore it. 5. Lots of promises - little action. 6. T & Cs forced upon you, irrespective of what your contract says, 7. Senior Leadership & Exec Board seem to assume every staff member lives 10 minutes away. Don't use data to understand their own people. 8. Inter department fighting means nothing gets done well or collaboratively. 9. Corporate headquarters in Basingstoke suffers from lack of parking. Senior leadership seem to assume everyone lives within 10 minutes of Basingstoke. 10. No flexible working model.

1.0
18 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Struggling to find any pros besides a handful of good people.

Cons

You can't trust senior leadership or the executive board. They say one thing and do something else, hardly keeping promises and full of ego. Happy to lose best employees while reshuffling incompetence, where you find leaders in roles they're not qualified for. Too many tickbox exercises to make it seem like they're listening to employees. Very toxic environment, unfortunately it has rubbed off on many employees that you struggle to find genuine people within the organisation. The only reason anyone would give 5 stars is that they benefit from the toxicity.

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