Supportive team with competitive pay but high stress - Retention Specialist Spectrum Employee Review

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay with commission opportunities, good benefits package including health insurance, steady work with consistent hours, and supportive team environment.

Cons

High call volume can be stressful, metrics and quotas are demanding, limited upward mobility within the role, and management can be inconsistent across different supervisors.

Explore other reviews about Spectrum

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Spectrum offered comprehensive benefit choices at an affordable price point.

Cons

No criticism to give about benefits

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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