Poor Leadership and Direction - BSSR Spectrum Employee Review

2.0
11 Mar 2014
Recommend
CEO approval
Business outlook

Pros

They had overtime and had a great pay scale but they tore that down and destroyed great customer service.

Cons

Poor Sales and customer service expectations and directions. They change direction every quarter and and change schedules every year or sooner. they supervisors are not trained well.

Explore other reviews about Spectrum

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, teammates, technology

Cons

AI, bureaucracy, outdated hardware, webex trash

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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