Promising opportunity destroyed by immature management & deceiving company culture - Sales Representative Spendesk Employee Review

- Very inexperienced and young middle management (first comes first serves - people who were at Spendesk in the first year are in management positions - often with clear lack of good leadership skills and knowledge) - Internally people refer to the middle management as the "mafia" - management by fear, no trust, micro-management and highly political: There is a huge gap and communication problem between the “old” and “new” employees (first class vs. 2nd class) - also because they just started to hire HR very recently and still don’t know much about successful people & culture processes - Bad and arbitrary decisions leads to employees cheating the system/numbers and advising other people to do it, especially in sales - High turnover: In a short time of period a lot of people left due to bad culture and management - Fake culture: They don’t execute the culture they advertise, e.g. they have the value "ownership" but ask people in sales to work like a robot with no autonomy. As a “human” resource you execute top-down commands. The end goal is to work as efficient as possible (they tell you how to structure your agenda hour by hour), fun fact: In the end people work less efficient, as the management tries to set-up a "scalable process", with a one size fits all approach, without looking at the different talents and characters of people - They value activity based selling over result driven selling: If you cheat the numbers with fake calls, steps run on time etc. they will praise you. If you reach your goals without "enough activities" and actually create opportunities, they will blame you for not doing a good job. Why? Because it proves that their "scalable process" they set up doesn't work. For the management it's more important to serve their ego instead of making the company successful and re-adjust rigid processes - No innovation and leadership mindset: I offered new ideas and solutions, they told me "the processes will never change". -Big brother is watching you: They record all the prospecting calls without prospect’s approval (at least when I was there), which may constitute a criminal offence in Germany, and use tools to track exactly what and how you do it - to micromanage you in detail. They show no trust in your abilities (even if you reach your end-goals) - Chaotic and unprofessional hiring, on- and offboarding process: Management who had to interview me didn’t show up twice when we were supposed to have a video call in the interview process; they lied to me in the interview process about available positions so I would take the only one they offered me; for the onboarding in Paris they told me they are organizing my stay. In the end I had to book everything myself very last-minute (everything was almost booked out), with 2 different replies regarding budget. HR and Management are all French and have no knowledge about German laws and standards. They first offered just the very minimum of vacations (20 days). They don’t know what a qualitative work certificate is and you have to remind them that they legally have to provide you one and need to look out for their spelling mistakes several times.