Vet receptionists beware, don’t work here - PPX Sploot Veterinary Care Employee Review

- Professional and supportive staff - Large network of great DVMs with varied experience - Flexible work schedule (able to optimize PTO and shift swaps for time off) - Appropriate work load most days (30-45min appointment times) - Fair salary and benefits - Excellent DVM management - Solid corporate support structure

- Occasional times of excessive case load (doing records from home). Seems to be more related to in depth cases as opposed to over-scheduling. - Nurse call outs and nurse turn-over. I would not say this is more excessive than any other workplaces I have been at, but an overall struggle for the field of veterinary medicine.

The support staff and many of the doctors I worked with were genuinely kind, hardworking people who cared deeply about patient care. The clinics themselves are modern and aesthetically impressive.

In my experience, the operational model places heavy emphasis on maintaining a very fast-paced schedule and expecting doctors to become independently productive very quickly, often at the expense of sustainability and support. The onboarding process felt extremely accelerated (2 days) given the volume of operational systems, workflow expectations, pricing structures, and policies new doctors are expected to absorb while simultaneously managing a full appointment schedule. There was minimal protected administrative time built into the day, and multiple doctors openly discussed routinely finishing records, callbacks, and other responsibilities outside scheduled working hours. The culture also felt heavily dependent on constant self-advocacy in order to obtain basic workflow support or schedule adjustments rather than those protections being proactively built into the system. During my time there, frequent conversations among both doctors and support staff about people leaving the organization made turnover feel notably common and normalized within the workplace culture. Leadership was receptive in conversation, but many concerns ultimately felt reframed as individual adaptability issues rather than structural workflow concerns. While some accommodations were eventually discussed, it often felt reactive rather than preventative. This may be a good fit for doctors who thrive in a very fast-paced corporate environment with significant autonomy early on. For those looking for a more collaborative, sustainably paced culture with stronger built-in support and mentorship, this may not be the best fit.