Pros
The one thing this company is good at is finding awesome, knowledgeable people, tricking them into thinking Sploot is different (in a positive way) than any other vet and then treating these people terribly, stripping away benefits and making people never want to work in the field again. Benefits aren't terrible, probably better than most vets, however, when i was hired i had more benefits than when i quit (about a year time-frame)
Cons
**this is my opinion based on my personal experience** I want to begin this by saying this company bribes employees to make good reviews - both on google and glassdoor. Their multiple pushes to do this are easily determined by looking at the chunks of positive reviews all done around the same date - read those specific reviews with a grain of salt. I'm declining to add too many specifics to this post due to still having relationships with people who work there who are under the Sploot spell and I would prefer them not to reach out to me about this review. Like most other negative reviews mention - Sploot is really good at making you think they are different than most vets in the best ways. They are different, that part is true. Sploot is the only vet I worked for that could never give me a set schedule, consistent hours, or basic human respect. They love to promise promotions and then never give you time to do your additional job duties. If you speak up too much about things you are (rightfully) unsatisfied about, you will eventually be fired. Before that, they will tell you things will change or make excuses for why things are the way they are but if you want to see actual change, you're SOL. The people willing to conform and participate in the cult-like, morally grey, praise-the-CEO-no-matter-what culture, are the only ones who do well in this company and even then, they are underpaid and overworked. If you have a family and enjoy spending time with them, this company is not for you. Management, at least when I was there, is an "old boys club" of business bros who are good at talking about nothing and acting like they're making sense in a D*nald Tr*mp type of way. They do not care about you and they do not care about making the work environment better in any way. Sploot cares more about expansion and making the rich white men at the top richer, than anything else. In 2 years, they've opened approx 10 clinics but they can't keep up with hiring the appropriate amount of people on top of the turnover they already have so you're constantly being scheduled at different locations. Sometimes even starting at one location and being told to travel to another location to finish a shift. PPX (their client service rep position) is not the least paid position like another review mentioned, a lot of times they are actually paid more than assistants BUT they are constantly on the phone and not allowed to remove their headset or mark themselves as away on talkdesk even when using the restroom. They take calls for both Denver and Chicago even though the call center (a cramped wework office space with no natural light) is based in Denver. *something to note here is there is a separate wework office space for the "admin" - it is not cramped and it does have natural light. Taking phone calls simultaneously with 4 other people in a room of MAYBE 75 sq ft is not an enjoyable experience. I could go on for DAYS about how terrible this place is but the last thing I want to mention about this company is that clients are actually HARASSED for google reviews. 24 hours after an appointment, the client is sent an automated text asking how the pet is doing. If the owner gives a positive response, the client is sent a text asking for a google review. It does not matter if the client has received the link and message before, if they have not written a review, they are sent the link until they write one. Sometimes they are sent it even after they wrote one, if they visited a different clinic than the one they already reviewed. If they get a bad review, they hold a contest between the clinics to get as many good reviews as possible in a certain timeframe in an effort to "bury the bad review" and whichever team/clinic reaches the goal first gets a pizza party. All this to say, your suspicions about this company are correct. Their business practices are predatory, scammy, and unethical. I would never work here again and I will never take my pets here again. Like their ads say - they are different than other vets, but in the worst ways.