Good company, just needs to revamp solutions - Regional Sales Manager Spok Employee Review

4.0
21 Nov 2017
Recommend
CEO approval
Business outlook

Pros

The people that I worked with were a fantastic team The company has a powerful suite of solutions for the healthcare sector They are currently investing to bring the solution up to where it needs to be and have invested heavily in development staff to make this happen Has long been in acquisition mode looking to expand its portfolio

Cons

Can't really speak for the US business, but in the international markets I would say that it was a half-hearted investment, the company has recently dramatically downsized it's international team, this was mostly due to a globally poor sales performance and the poor performance in international seemed to stem from the product not carrying the feature sets required to be successful outside of the US. The solution was outdated, lacked modern GUI and the price points for some of the solutions were not set realistically.

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Spok Response
8y
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoyed working with your team members and believe in our product! As you noted, we are growing quickly which presents its challenges, but we are committed to our vision for Spok Care Connect, our integrated communications platform for the healthcare sector. With our new platform we look forward to our growth opportunities internationally and appreciate your comments.

Explore other reviews about Spok

5.0
26 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Spok on the sales and operational side filled with tenured, knowledgeable and professional staff. 10/10 Culture. Great place to work. Everyone works hard and lifts together. Solid client offering/solution.

Cons

A little behind the market on software development, but starting to make ground.

4.0
20 May 2025
Recommend
CEO approval
Business outlook

Pros

The work culture was amazing

Cons

Sometimes stressful and have to sacrifice weekends

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