Avoid - Anonymous employee Spokeo Employee Review

1.0
12 Nov 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They had free food and pingpong

Cons

No amount of free food is worth the toxic, micromanaging culture they have.

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Spokeo Response
4y
Thank you for sharing your experience working at Spokeo. We’re sorry that you didn’t regard it as being more positive. That said, we welcome all feedback and are committed to making changes to ensure that all teammates can thrive in our environment. To the point about change, it has been almost 2 years since we’ve had staff in the Spokeo offices. We’ve shuttered the cupboards and the ping-pong table, and Nintendo has been super quiet. However, the good news is that we currently have a tentative office reopening date in January 2022. As a byproduct of the pandemic, we’ve also shifted to a flexible work location policy. For those that wish to come to the office (whether regularly or on occasion), there will be health and safety protocols in place, and they’ll be welcome to grab a ping-pong paddle and some snacks! We have also remodeled the place (with COVID realities in mind), more conference rooms, more space to relax or focus, and the list goes on... Spokeo has also implemented other changes: we’ve moved from simple performance goals to having OKRs that cascade throughout the organization. With a new tool to track and measure results across the various teams, we’re finding that OKRs are optimal for setting directions and allowing individuals and teams maximum flexibility to determine how best to achieve them. We hope everyone enjoys where they work, the people with whom they work, and are helping their organization’s culture be strong and inclusive. We think the changes we’ve implemented in the last few years will help us make significant strides in these areas.

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Pros

Good company culture and good people to work with.

Cons

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1.0
26 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I worked on the email team a millennia ago, not sure if it still exists today. It was a fun job not answering calls. Very small biannual raises, maybe a quarter or two increase an hour. They reward seniority and tenure. Actually, it's one of the reasons why I left, couldn't stomach seeing some of the leadership day-in-day-out. One of the team leads couldn't contain his energy whenever he was provided attractive female customer service agents to supervise, tried to put on alpha-ish displays and wore small tight shirts. Kind of created a weird aggro morale for his team, even promoted several times up to executive office for some reason. BUT thankfully, my coworkers were awesome!! This was definitely a temporary job for someone in between careers, there were lots of unique personalities, lots of snacks, company events, so I'd say the morale team (yes one of those existed) did a pretty good job.

Cons

Whoops, just read the above

2
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Spokeo Response
6mo
Thank you for sharing your recollections; we are sincerely sorry that aspects of your experience, particularly around leadership conduct and growth opportunities, left a poor impression. Though much has changed since those early days, your account reminds us that culture is shaped not only by policies but by daily behavior. We’re glad the camaraderie and community you found among coworkers offered some balance, and we’ve since strengthened our leadership expectations, feedback channels, and development practices. We remain committed to fostering a workplace where respect and fairness are constant.
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