Pros
It used to be: -great money -great coworkers -great culture -time flew by and didn't mind staying late -great benefits and incentives -regular trainings -lots of potential for growth..........so I thought
Cons
All of the above took a sudden turn in 2017 -severely understaffed. Right next door there was a verizon, t-mobile, and sprint. All corporate locations with headcounts of 9+. My store has a head count of 3 including me.(laughable) -pay was decreased -achieving metrics and goals became increasingly harder, for less pay -started getting nickel and dimed in every area -began to get chargebacks for everything, it would be listed as lump sum, good luck trying to find out the specifics of what they were for. -mistakes were made on the metric scorecard 3 months in a row, when I tried to fight for my money owed to me I basically got a too bad or too late. (this is funny because we must all recite the mission which is "to make our employees and customers genuinely happy") -over 40% of the new england region quit or was fired. -employee morale has turned pretty negative and is spreading like a cancer -sincere integrity has turned into a cut throat sales job, whether its customers of fellow co workers(at least this has been experience, in my region)