The hype is real, Sprout is unlike any other organization - Marketing Sprout Social Employee Review

5.0
12 Oct 2021
Recommend
CEO approval
Business outlook

Pros

I know what you're thinking reading these reviews, that no company can possibly be this good—but Sprout Social is worth the hype and is unlike any other tech company out there. I've been working at Sprout for four years and have had the opportunity of a lifetime to grow my career and work alongside some of the smartest people in tech. The people at Sprout have cracked the code when it comes to company culture. From day one, you see first-hand how everyone on the team lives out our values. They're embedded in practically everything we do, from 1:1 conversations with your manager, to business meetings, or even proposing a new project idea, everything at Sprout starts and ends with people. No company is perfect, but Sprout doesn't pretend to be. In fact, they embrace their imperfection and strive to do better. Most importantly, they're vocal about that where it matters most. Sprout's leadership team leans into hard conversations, especially around mental health, and went as far as to make a pilot "summer hours" program permanent based on the feedback from our team in how helpful those days off were. Your ideas are truly valued here and they carry weight, even if you're not on the leadership level. The most rewarding part of a job is being able to see your impact, and I'm lucky to say that's something I get to see every single day.

Cons

This is a high-functioning and innovative team that moves incredibly fast. Passion and work ethic are a must, but you may feel like it's hard to keep up.

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Sprout Social Response
4y
Our leaders are the backbone of our organization, and investing in their growth and development has been one of our biggest areas of focus this year. It’s wonderful to know these investments can be felt across the organization, and that you feel recognized for the value you bring each day. Thank you for all your contributions to Sprout over the years, and we look forward to what the year ahead has in store! -Maureen

Explore other reviews about Sprout Social

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good Work Culture. Really Good. At least from what I can tell.

Cons

Not much remote work is lonely but thats about it.

2.0
30 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Truly a remote-first company. Work/Life balance is usually excellent, with unlimited PTO. You get to work with some incredible, smart people who are excellent at their roles. The top performers tend to find each other and work together to get things done (despite chaos above).

Cons

Over the last 2 years, it’s been so sad to see this company’s once exceptionally strong culture dissolve. Marketing is absolutely dysfunctional and working out of sync with product development. They made the decision to begin marketing Sprout as a “social intelligence platform” under the assumption that this would be creating a brand new SaaS product category. However, there was a lack of research into this category and the associated risks/challenges. A main competitor had already been marketing under that label for almost a year, but now leadership thinks anytime they mention “social intelligence,” it’s a response to us or a sign that they’re worried. Not true. They beat us with that label. This is the sort of rose-colored glasses opinion that causes blind spots in our strategy. Leadership only wants to hear good things about how their strategy is going and anyone who points to data that says otherwise gets ignored or silenced. Senior Marketing Leadership is not aligned on anything except for the fact that they work at a company named Sprout Social. Each individual VP only cares about their own focus areas and impact rather than the big picture (of driving awareness and adoption of the product), and this leads to multiple ICs working in conflict on the same projects who are aligned to their VP’s desired outcome, but the VPs are not aligned on what the outcomes should be. The morale on Marketing is in the gutter following the pivot to social intelligence. People who were once highly passionate and energized about making a difference are exhausted from the whiplash created by senior leadership. Several team members have just left with no job lined up because they couldn’t take the dysfunctional environment anymore. Our prospects and customers can also see this in the output of disjointed messaging and priorities.

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