Terrible experience - Mental Health Case Manager StarCare Employee Review

“Training” consists of following around different case managers who are all trying to meet impossible standards for two weeks so they don’t have time to properly train new staff. Terrible management. They do play favorites and are not above playing childish, petty games when dealing with their least favorite. Due to horrible management and training, turnover rate is incredibly high leaving the case loads far behind. New employees are expected to get over 200 clients caught up with no guidance. Several clients commented on having “another new case manager” during introductory appointments. Clients are shuffled between save managers so often they can’t even tell you what go their last one was. Many were frustrated by this.