It used to be good - Engagement Manager Startek Employee Review

2.0
18 Apr 2024
Recommend
CEO approval
Business outlook

Pros

You can work from home. There are opportunities to advance.

Cons

Pay is lower than other centers. They put more money and effort in centers not in America. There’s no job security. If head count falls agents can be terminated or moved. Coaches and supervisors can be demoted back to agent. I suspect there will be no jobs in America by the end of next year.

Explore other reviews about Startek

5.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The team was very helpful Open door policy Training was great

Cons

When business slowed down we were released from the phones, so we did not get to work full 8 hours

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