It's a job - Customer Experience Expert Stericycle Employee Review

2.0
16 Jul 2015
Recommend
CEO approval
Business outlook

Pros

It was a mediocre place to work. The pay was decent, coworkers were very nice and a nice building. Comfortable work stations.

Cons

There were some red flags that could be a concern. Call volumes were low so you were sent home early every night. This meant you didn't get your 32 hours to qualify you for full time and benefits. We ended up averaging about 26 hours a week. They always sent you home right after your unpaid lunch break. It seemed like it could be a way to get out of paying benefits. Also I didn't receive my jury duty pay like you are suppose to according to benefits. The benefit information was not concise. Some information stated benefits started after 60 days nd some after 90 days.

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Stericycle Response
10y
Thank you for sharing your thoughts and opinions as a Former Team Member. At Stericycle, each position offers its own set of growth-promoting challenges and opportunities. We understand that Team Members sometimes encounter challenges in the work place, as they would at any company, but at Stericycle we treat challenges as learning opportunities to keep us on the road to continuous improvement.

Explore other reviews about Stericycle

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Remote opportunity. All equipment is provided by the company. Great mentorship and training.

Cons

Strict metrics & Low pay.

1.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The diversity of employees...thats it.

Cons

Burn & Churn. Managers are lazy and so far removed from the employees and sales areas that they have no clue what the market will bear. Shredding services is in its twilight years; by 2033 it will more than likely become non existent due to the cloud and digital storage. The health insurance is with one of the worst bad reputation companies out there. If the company cared about its employees they would have made a better choice. I do not recommend to work there unless you want to get sales training which is provided when you start there.

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