Don't stay past your prime - Territory Manager Stonhard Employee Review

2.0
16 Oct 2019
Recommend
CEO approval
Business outlook

Pros

This is a great place to work as long as you invest in it. Prospect, build relationships with accounts, and learn from their training. They equip you well and really make it impossible not to find success quickly.

Cons

But once you've sold between $750K and $1M, start looking around for a new opportunity. Every year management will ask you what you expect to sell based on the following: your jobs that are forecasted to close, your relationship with accounts that you think will buy from you, and residual sales. However, they will raise your quota above what you expect regardless of the opportunity you have to meet it. If you have worked to prospect, built relationships with accounts, and learned from their training, then you've done all you can. But in the end they won't take that into consideration when they raise your quota and you cannot achieve it. One more thing and it is just as important, since you should be focused on building relationships. Management is more worried about short term revenues than long term residual business. I've seen, on a number of occasions, situations where they would rather charge the customer when the product doesn't live up to the expectations that the customer has than to take even partial credit and pay for any sort of repair. Of course this jeapordizes future business with the account and makes it even more difficult to meet the quota that management sets.

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Stonhard Response
6y
Thanks for your note and I%E2%80%99m sorry that you didn%E2%80%99t enjoy your years with us. We are a sales driven company and do look for our reps to continue to grow their territory annually, as it is basically growing their own small business. We do take pride in our successful Territory Managers growing their business, and we give all the tools/training possible to grow your relationships within the accounts in your geography. Our customers are our TM%E2%80%99s number one priority and having strong relationships with them allows for residual business year over year. If you have noticed anything that you feel violates our company culture, please feel free to contact our HR Director or Executive VP to review your concerns or get any clarification. Best of luck in your new role!

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