Bittersweet - Analyst Sumsub Employee Review

3.0
7 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Very good training Very good work-life balance and very flexible with hours Lots of paid time off Company provides you with equipment No micromanagement Pay is alright, B2B contract which is good for some people

Cons

The company hired a lot of people, more than they needed. QA team is inconsistent. Very hard to communicate with other team members at times (some people just refuse to check Slack). Tricky to get the monthly bonus

Explore other reviews about Sumsub

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

1. Culture—superb culture—fun, considerate, non-political, hardworking, intelligent people. They do an excellent job at hiring good people. 2. Great support and flexibility for their customers. They are very nice to work with. 3. Internal teams are very responsive. They’re very quick to help and even proactive. 4. The company works hard to innovate and support customer needs.

Cons

None at all—no company is perfect but this company comes pretty close.

3.0
1 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Remote Days off Cool products

Cons

Lack of processes and oboarding Seniors do not mentor Lots of stress and changing prorities Heavy workload

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Sumsub Response
3mo
Thank you for sharing your experience! We’re glad you enjoyed the flexibility of our remote setup, but we hear you loud and clear on the stress of shifting priorities and the need for better mentorship. We’re working hard to mature our processes and support our seniors in guiding others, as we want Sumsub to be a place where great products don't come at the cost of burnout. We appreciate your contribution and wish you the best!
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