5.0
16 Aug 2025
Current employee, more than 1 year
Reno, NV
Recommend
CEO approval
Business outlook
Pros
Great benefits package and solid base pay Friendly and supportive team, feels like a second family Clear path for promotions if you put in the work.
Cons
Call volume can be overwhelming at times, but that’s expected in this type of role Would love to see more cross-training opportunities Sometimes communication between departments could be improved.