Over worked under valued - Dispatcher Sunbelt Rentals Employee Review

2.0
26 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Interesting industry. Able to gain experience on different types of machinery. It's nice when you can help someone complete a project or to know that you had a hand in building something.

Cons

Management is very disconnected from what actually goes on in house. Most have been there for years and feel that they've "earned" the luxury of being able to do very little work. It seems as if the only time change happens is when something goes negatively for management. After a few weeks though it's all back to normal. There is definite favoritism when it comes to the sales reps who get to just push orders through and everyone else has to figure out how to make it work even if there's no possible way it can. If there's ever a problem the first response is to find someone to blame as opposed to taking care of the issue first. It's as if we're not on the same team.

Explore other reviews about Sunbelt Rentals

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company with lots of opportunities.

Cons

Some time is seems like management does not care.

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Sunbelt Rentals Response
7h
Thank you for reaching out and providing valuable feedback about your experience as an employee at Sunbelt Rentals. We genuinely appreciate your dedication and commitment to our organization.
2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The local teams doing the work in the branches are the only team members that make it a positive experience.

Cons

Senior field leadership and it's byzantine hierarchy is filled with matrixed leadership jobs for people who have been good soldiers with long tenure. They don't know anything about the actual work at the branch level or in the markets. Often they spend thousands at meetings in hotels and at bars in the evening which is extremely unprofessional. These same individuals press their political advantage to make sure the people they don't like get dismissed or marginalized and often move people into leadership to virtue signal DEI values. C-suite has been lost since 2021. Budget forecasting, fleet planning, and execution has been weak and lacks strong leadership position. Geographic territories don't make any sense and regions are oddly divided up based on tenure loyalties and not the needs of the business. Senior leadership can be counted on to work Tuesday - Thursday but have no problem asking front line employees to diminish their salary with 60 hour weeks, and pointless Saturday shifts.

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