Challenging - Store Manager Sunglass Hut Employee Review

3.0
22 Mar 2014
Recommend
CEO approval
Business outlook

Pros

$500 yearly eye wear certificate, 30-50% discounts, always meeting and talking to interesting people. Contests for free glasses happening all the time. The company charity, One Sight, has done some very positive things for people world wide. Commission is good when you earn it.

Cons

You are incredibly micro managed, you are only known for how many dollars you bring in both personally and at the store level. Upper management very much plays the favorites game and makes that obvious. Consistently threatening job by saying they will "promote you to a customer ". You are also required to create store events from your own pocket with no reimbursement from the multu-million dollar company. Promotions from within rarely happen. Regional consistently would tell one manager one thing and another manager something else. Long hours. Very unappreciative and lacking compassion from upper management.

Explore other reviews about Sunglass Hut

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

My location and Manager was amazing.

Cons

Typical retail job, not enough hours.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Getting 1% of your sales commission every month + base play + bonuses depending on how well the store does adds up a lot. When I worked here, I was one of the best sellers in my district and my store was 14/21 in our district - which led to me making roughly $21-$23 an hour once you added everything up and divided by the amount of time that I worked. Stocking and pushing stuff to the floor is cartoonishly easy considering how small the sunglasses and that packaging actually is. AP is super easy because there's not that much ground to cover. The biggest thing is that this job basically lives and dies by how good of a seller you are and how much of a people person you are. 80% of this job is just about making sales and hitting company quotas and the other 20% is visual merchandising, operational management, making schedules, etc.

Cons

In my district, the district manager kept badgering us about our numbers and moving goal post for us even when we were off the clock and getting in touch with him was nearly impossible. They're also really nitpicky when it comes to how you allocate hours and how you schedule people - even when the store is already meeting company goals. There's also just a lot of straight up favoritism in upper upper management and a lot of nonsense decisions the DM just made because of "vibes" and nothing else. They pushed a lot of unrealistic goals for stores on super short notice and they came up with a lot of ideas that were just kinda trash - while forcing us to swallow it and to try to make it work.

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