Store Manager - Store Manager Sur La Table Employee Review

1.0
1 Nov 2015
Recommend
CEO approval
Business outlook

Pros

This list would have been a lot longer a few years ago, but really the only pros were product trainings where you got free items and the discount, which is decent but not great.

Cons

As a store manager, you will receive little to no support from your district manager, area manager, or anyone in corporate office. When you propose an issue with directives or trying to understand why we're doing something a certain way so you can relay this information to your team and get their buy in you will get nothing. I know there's been several people leave in the corporate office, but the goals and initiatives change with such frequency that it's very challenging to gain any traction and actually accomplish the goals they want. Instead, you'll have weekly district conference calls where you're shamed in front of your peers for not achieving the goal of the moment. Also sometimes the target for a goal would change 3-4 times over the course of the year or nobody would know what the actual goal is supposed to be(e-mail collection goals). Out of all the companies I've worked for, the work/life balance is horrible. You're not given enough payroll to manage the store they want to manage them. Also, if you work in a store in the NYC area you will have the pleasure of regularly dealing with Investcorp employees, the private equity firm that bought SLT. More often than not, they're rude, expect you to break company policies for them in regards to the discounts and expect you to drop what you're doing with other customers to help them.

Explore other reviews about Sur La Table

5.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

This is a good job for benefits and teaching experience

Cons

Don’t have autonomy over cancelling classes

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I gained lots of knowledge & was inspired to cook.

Cons

What was once a fun job, became chaotic & sad!

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