Great benefits and flexibility, but leadership struggles - Anonymous employee SureCost Employee Review

The team is very supportive. and people are always willing to step in and help when things get busy or when someone runs into a tough issue, You end up learning a lot quickly. especially when it comes to problem solving and communicating effectively with customers. If you enjoy figuring things out and helping people, it can be a very rewarding role. Honestly the coworkers are one of the best parts of the Job.

Some internal processes and documentation could also be clearer. which would make troubleshooting taster.

Great product fast paced friendly staff

Expected to know everything without the appropriate training not good pay