Don't even bother - Anonymous employee Swarovski Employee Review

1.0
12 Jan 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The discount 50% was nice , sometimes you were better of buying as a customer. Other than this there's nothing but cons.

Cons

Where should I start? Let's see, the management isn't professional at all. The Store and assistant manager expected nothing but the best from all of their employees. A lot of gossip between managers and people from other stores (They fed themselves out of gossip, very unprofessional). Favoritism was indeed present at all times, store manager was very unfair with scheduling people, she would give the top sellers the most hours and that wasn't fair at all. Also a lot of gossip and drama in the store which was intolerant. They called this luxury retail I call it a bunch of bs to bring people in. Over priced cheaply made jewelry, we basically had to lie to customers about the product. If the product tarnished it was their fault not the company's. We had to keep track of a client book, if we didn't have enough clients in a week then you'll get written up. The dress code was ridiculous. This company is ran very badly I do not recommend it all.

Explore other reviews about Swarovski

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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