over rated just like their product - Sales Swarovski Employee Review

2.0
19 May 2013
Recommend
CEO approval
Business outlook

Pros

Lovely customers ,always v friendly and easy to serve and have a light banter with and the Fantastic staff discount

Cons

I had worked for smaller as well as larger companies than Swarovski and I had high hopes and expectations off Swarovski when I first joined .I am annoyed with myself for staying with them for 2 whole years.You will get a few employees who are long term but while I was there I found that most would leave.No career opportunities,management especially higher are not v friendly,unsupportive,lacks people skills and doesn't bother with a lot of the staff ,you definitely get a sense of Us and Them...pay was low compare to my old job(commission based).Training..what training?

Explore other reviews about Swarovski

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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