Tolerable place to work - Sales Associate Swarovski Employee Review

4.0
16 Sept 2019
Recommend
CEO approval
Business outlook

Pros

It isn’t a bad job if you love sales and customer service.

Cons

Management literally sucks. They don’t train employees well and then expect them to make miracles happen.

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. From your review it seems you did not feel valued by management and for this we are sorry, that you had a negative experience. As we are not sure what location you worked at, it is not easy to address these concerns. At Swarovski we strive to create a positive work environment in each of our stores and corporate offices, to achieve this we have and open-door policy and a hotline to allow employees to share their concerns and ensure we address our employees concerns once reported in a timely matter. Should you wish to provide more details about your experience, please feel free to reach out to customer service so we can further address your concerns. Once again, we want to thank you for taking the time to leave a review at Swarovski, we value feedback both positive and negative and your feedback on culture and management will be shared with upper management as feedback is crucial to the betterment of the company. We wish you much success in your future endeavors

Explore other reviews about Swarovski

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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