Improvement needed - Senior Sales Consultant Swarovski Employee Review

3.0
21 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Great company values Great collection of accessories Great team members Great for sales consultants

Cons

My manager is very good and has been in the company a while but zero progression. The people who are being promoted look right they can’t really do the job. I definitely will look to other brands for progression. You won’t any progression In Swarovski once you get to store management but that’s if a place actually comes up. Store teams are very diverse. But area manager upwards isn’t which is strange especially since the headoffice is based on London. Progression and clear job roles for senior sales as well doesn’t make sense.

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are of course thrilled that you list as Pros: “Great company values” and “Great team members” as teamwork is the cornerstone of our success, when we work together, we provide better service to our customers. We are also happy to read amongst your Pros: “Great collection of accessories”, as being passionate about our products is what sets us apart from other retailers. In addition, as part of our compensation package we offer a generous discount and a Jewelry allotment to our retail employees, as we love when our employees can wear and enjoy our products and showcase them to our customers. As for your Cons: “zero progression ", please note we have an excellent record of promoting from within and working with associates during the mid-year and year-end reviews, to create an Individual development plan and to identify what they need to do to achieve their short and long-term career goals and move to the next level. We are sorry if this has not been your experience at Swarovski and we suggest you talk with your manager and HRBP about your career goals and how to achieve them. Once again, we want to thank you for taking the time to leave a review at Swarovski, we value feedback both positive and negative and your feedback will be shared with upper management as feedback is crucial to the betterment of the company. We also want to wish you much success in your future with Swarovski.

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Pros

Family owned great place to work

Cons

Large company, lots of red tape

4.0
26 Jun 2026
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Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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