Great working environment, poor upper-management organization - Store Manager Swarovski Employee Review

4.0
31 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Positive store atmosphere and working environment. Continual learning program. Lots of focus on teamwork. Positive atmosphere and environment. Great employee discount program.

Cons

Little opportunity for promotion. Disorganization at the head office level causes confusion with conflicting directives and redundant procedures.

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are of course thrilled that you list as Pros: Focus on Learning, Teamwork and our Discount program, as teamwork and learning and development our the cornerstone of our success. As for our discount, we love when our employees can wear and enjoy our products and showcase them to our customers and thus we offer a generous discount and a Jewelry allotment to our retail employees. As for your Cons : “Little opportunity for promotion", please note we have an excellent record of promoting from within and working with associates during the mid-year and year-end reviews, to create an Individual development plan and to identify what they need to do to achieve their short and long-term career goals and move to the next level. We are sorry if this has not been your experience at Swarovski and we suggest you talk with your manager and HRBP about your career goals and how to achieve them. Once again, we want to thank you for taking the time to leave a review at Swarovski, we value feedback both positive and negative and your feedback will be shared with upper management as feedback is crucial to the betterment of the company.

Explore other reviews about Swarovski

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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