CAREER DIDNT SPARKLE AS MUCH AS THE JEWELRY - Store Manager Swarovski Employee Review

4.0
9 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Discount Organized Company Entertaining place to work

Cons

Upper Management was awful Customers were rude

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Swarovski Response
6y
Thank you for taking the time to leave a review. Although it seems you did not have a positive experience at Swarovski , we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued and Glassdoor is a platform that helps us understand what our employees are thinking. As we are not sure what location you worked at, it is not easy to address your concerns "Upper Management was awful". At Swarovski we strive to create a positive work environment in each of our stores and corporate offices, to achieve this we have an open-door policy and a hotline to allow employees to share their concerns and ensure we address our employees concerns once reported in a timely matter. If you wish to share additional information about your prior employment, please feel free to email or call Customer Service as only with additional information can we work to improve the work environment for future employees. Once again we want to thank you for leaving a review and although you did not have a positive experience, we still hope to welcome you back into our stores as a customer and we wish you much success in your future endeavors.

Explore other reviews about Swarovski

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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