Swarvoski live - Sales Associate Swarovski Employee Review

5.0
7 Oct 2020
Recommend
CEO approval
Business outlook

Pros

discount on items great work experience different atmosphere gained good work skills loyal company

Cons

rude customers alot of homeless trying to steal rude co workers hard management

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Swarovski Response
5y
Thank you for taking the time to leave a review. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We love hearing back and learning from our people and learning more about how our company can improve. This is why we have launched the Retail Academy, aiming our sales consultants to learn and grow their careers. Though the program, we help our employees get thoroughly on boarded, gain more in-depth knowledge, and become specialists. If you have any concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. Here at Swarovski we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. Once again, we want to thank you for your feedback and wish you much success in your career.

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5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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