Don't even think about working there - Anonymous employee Swarovski Employee Review

1.0
5 Jan 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are great, good discount. This is an inclusive company that works on being diverse

Cons

This company is constantly re-organizing itself which means you will end up doing 5 peoples jobs for minimum pay. Expect to get more work added with every re-organization. There is zero advancement opportunities in this company, just additional work for no additional pay. Also beware the job postings: they are usually for temp positions, not permanent.

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Swarovski Response
4y
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. As for your concerns, we want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. We wish you all the best both professionally and personally.

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5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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