Not really luxury - Store Manager Swarovski Employee Review

2.0
12 Oct 2023
Recommend
CEO approval
Business outlook

Pros

The product , and SOME of the people you meet

Cons

Lots of responsibility for little pay. They always use the term growth mindset, but never seem to have it when it comes to their employees. They make you use your personal phone to text client in order to gain sales as it is a requirement. a raise you’ll never get it even though corporate got theirs. They expect minimum wage keyholders to know the business and run the business. District managers never seem to care about their team only when their boss is breathing down their neck. Favorites are a thing as if we were in high school. Don’t apply if you’re not ready to breath eat and crap Swarovski.

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Swarovski Response
2y
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. We are very sorry to hear you felt the pay was not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally.

Explore other reviews about Swarovski

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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