Used to be great - Anonymous employee Swarovski Employee Review

1.0
3 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some really passionate people

Cons

Current leadership are not inspiring and promote a culture of bullying. Which is a shame. It used to be such a great place to work. But people are treated poorly

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Swarovski Response
1y
Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski, we truly value constructive employee and customer feedback. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. At Swarovski, we take bullying and work place harassment very seriously, addressing concerns and situations with complete confidentially and immediate resolve. Our employees attend a series of Workplace Harassment trainings and on-going guidance is provided should any incidents occur. To that, Store Management and Human Resources are available to report any work place situation. Our goal is to ensure all employees feel safe and secure at all times; should resolve not be met, we have an escalation process in place that can provide additional support. Once again, thank you for your feedback and wish you much success in your career.

Explore other reviews about Swarovski

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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