Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Symetra

      Engaged employer

      Symetra reviews

      Not remote ready - Customer Service Representative Symetra Employee Review

      1.0
      22 Jul 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are fantastic and day 1 eligible

      Cons

      No growth, micromanagement, not remote ready-IT is horrible at assisting. The management talks a lot of politics in our country, expects you to have same beliefs, and partying is encouraged/expected

      avatar
      Symetra Response
      4y
      First, thank you for the positive feedback about our benefits. Our IT team is constantly working to make our experience in a remote environment better and we know that we have some learning opportunities. More importantly, though, your review raises some serious concerns and the situations that you describe are not consistent with our Core Values. We expect all employees to treat each other with respect, act with integrity, and contribute to an environment where individuality is valued. We encourage you and others to share your concerns directly with your HR business partner or through Symetra’s Speak Up! process for confidential and anonymous reporting.

      Explore other reviews about Symetra

      5.0
      8 May 2026
      Actuary ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, people, pay and benefits. Remote work is awesome.

      Cons

      Can't think of anything right now

      avatar
      Symetra Response
      2w
      From Dena Ashlock, Actuarial: Thank you for the kind words and for your years with Symetra! We're glad the culture, benefits, and flexibility have made it a great place to work. We hope to keep earning that review for years to come!
      5.0
      8 Apr 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Great opportunities here to become a true student of the business. Flexibility in work location, because it's really and truly a fully remote first workplace. Opportunity to develop and nurture an effective sales system, bring value and partner for a lifetime with financial professionals to help grow businesses, and protect clients' and families' futures. Guidance and employee engagement in future-proofing the business, leadership opportunities, and opportunities for community impact that you can measure both with hard data and with emotional impact on the team. I'm genuinely glad to get up and go to work every morning. I'm grateful for the opportunity, and the confidence given to us to be driven and self-sufficient professionals.

      Cons

      Training is getting exponentially better, and structure is fomenting, but still isn't where it should be, by far. Sales teams bolster each other, but there's a perception of "performance punishment" that affects morale. The company wants to be a top ten carrier, but feels like it's lacking direction in other divisions, and our operational growing pains are evident to advisors.

      avatar
      Symetra Response
      2mo
      From Erin Woltz, VP Talent Management and Change Leadership: Thank you for this thoughtful feedback and for the genuine enthusiasm you bring to your work here! It's meaningful to hear that you find purpose in partnering with financial professionals and contributing to something larger. Appreciate you highlighting your concerns; these are the kinds of observations that help us identify where our growth is creating friction. We encourage you to continue sharing that perspective with your manager and through our internal feedback channels. Voices like yours are part of how we get to where we want to be.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Symetra jobs | Symetra salaries | Symetra benefits | Symetra interviews
      Symetra reviewsSymetra Customer Service Representative reviewsSymetra review