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      Symetra

      Engaged employer

      Symetra reviews

      The Good, The Bad, The Ugly - Sales Executive Symetra Employee Review

      5.0
      18 Nov 2022
      Sales executive
      Recommend
      CEO approval
      Business outlook

      Pros

      The Good: Executive leadership actually cares and listens. Insurance products are easy to "sell" because of they actually live up to their value propositions. Incredible Customer Service so one can focus on selling and not putting out fires. Multi-person approach, meaning you will not be left to fend for yourself throughout the entire sales process, i.e. quote specialist helps organize requests for proposals, manager and team help you review opportunities, stop loss partners help you get in the door at insurance firms, implementation process is managed by implementation manager after sales person submits the sold case notification. Back to focusing on selling.

      Cons

      The Bad: The company provides the same great service for employers from the small market, mid-market, to large market; therefore, Symetra limits going after smaller groups with less premium. Their underwriting department is picky. The job requires a decent amount of travel (out of state for most reps) and remote work making it a lonely job at times. The Ugly: Who the heck is Symetra? You will have to be memorable because your broker partners will forget your company's name. Prospects often choose a competitor instead of Symetra because their brand name isn't big enough.

      avatar
      Symetra Response
      3y
      Thank you for this detailed five-star review. Our customer service and sales support teams do an amazing job. Symetra still has work to do to improve our brand recognition in the market, but we’ve seen some significant progress in that area, as evidenced by 10% increase in brand awareness according to a brand study done earlier this year. I appreciate the feedback and suggestion regarding the cadence of national sales updates and will incorporate that in 2023.

      Explore other reviews about Symetra

      5.0
      8 May 2026
      Actuary ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, people, pay and benefits. Remote work is awesome.

      Cons

      Can't think of anything right now

      avatar
      Symetra Response
      2w
      From Dena Ashlock, Actuarial: Thank you for the kind words and for your years with Symetra! We're glad the culture, benefits, and flexibility have made it a great place to work. We hope to keep earning that review for years to come!
      5.0
      8 Apr 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Great opportunities here to become a true student of the business. Flexibility in work location, because it's really and truly a fully remote first workplace. Opportunity to develop and nurture an effective sales system, bring value and partner for a lifetime with financial professionals to help grow businesses, and protect clients' and families' futures. Guidance and employee engagement in future-proofing the business, leadership opportunities, and opportunities for community impact that you can measure both with hard data and with emotional impact on the team. I'm genuinely glad to get up and go to work every morning. I'm grateful for the opportunity, and the confidence given to us to be driven and self-sufficient professionals.

      Cons

      Training is getting exponentially better, and structure is fomenting, but still isn't where it should be, by far. Sales teams bolster each other, but there's a perception of "performance punishment" that affects morale. The company wants to be a top ten carrier, but feels like it's lacking direction in other divisions, and our operational growing pains are evident to advisors.

      avatar
      Symetra Response
      2mo
      From Erin Woltz, VP Talent Management and Change Leadership: Thank you for this thoughtful feedback and for the genuine enthusiasm you bring to your work here! It's meaningful to hear that you find purpose in partnering with financial professionals and contributing to something larger. Appreciate you highlighting your concerns; these are the kinds of observations that help us identify where our growth is creating friction. We encourage you to continue sharing that perspective with your manager and through our internal feedback channels. Voices like yours are part of how we get to where we want to be.
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