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      Symless

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      Symless reviews

      Work that makes a difference in the world - Support Representative Symless Employee Review

      5.0
      18 Aug 2014
      Support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The work is self-rewarding. I would be doing this even if I wasn't being paid for it (probably not as much, heh). It's an important mission and I'm very happy to be part of a team who also feels the work is important. Policies are rather open, people are generally allowed to handle their departments how they see fit, as long as the work is getting done and customers aren't complaining.

      Cons

      Resources are somewhat limited. I like what we accomplish with what we have, and I'm not sure if there is any possibility of getting more out of it. I think we're all doing the best we can with what's available. I just wish there were more available.

      avatar
      Symless Response
      8y
      Thanks for the review! We really valued your time working with us and I'm glad you appreciated the autonomy and open culture.

      Explore other reviews about Symless

      5.0
      6 May 2019
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      A very fun and engaging work environment with great colleagues and a very well recognized and valued product offering. This is a company with exciting long term growth opportunities for the right candidates.

      Cons

      Working remotely I don't get to spend time in HQ with the development team.

      2
      avatar
      Symless Response
      7y
      Thank you for writing a review. We'll do our best to arrange time together with the team for our remote workers.
      5.0
      4 Oct 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Nick (CEO) is easy going, and is constantly available when I needed information regarding protocols and other company policies and procedures. Having the opportunity to work with international clients was incredibly rewarding and satisfying. Being able to support a product that I previously used personally was a great honor.

      Cons

      Additional technical support engineers would help improve response turn around time.

      14
      avatar
      Symless Response
      7y
      Thanks for the feedback. You’ll be glad to know that we’ve now hired two Support Engineers because of your suggestion. We really appreciate your hard work.
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