Stay Away - Anonymous- Salaried Staff Synapse Health Employee Review

1.0
19 Jul 2024
Recommend
CEO approval
Business outlook

Pros

- Nice co-workers who are very passionate about our company mission. - Can work remotely, hybrid, or onsite. - 401(k) with 4% matching. - Occasional Offsites - Flexible Time Off

Cons

No growth opportunities, management plays favorites, low pay, terrible health insurance, managers don't have any measurable goals, toxic environment and culture. No transparency from upper management and managers can't be trusted. Managers if feel threatened by you, will do everything they can to make you miserable or will try to find a way to fire you. They will overwork you by having you do multiple jobs not just what you are hired to do and micromanage you to death. As previous reviewers have stated, it is a circus. They promote a work/life balance but forget it, you will be working long hours and will find ways to not promote you or give you your bonus. If the budget is there, you will get a good review and bonus but if they don't have the budget you will get a bad review and cheated out of a bonus. There are also no measurable goals, so you will never know how you are doing until you get your review. We keep getting great people joining the company and they just disappear. We don't know if they quit or were let go. It never feels like upper management cares about employees nor trusts the people they hire but instead just takes over and steamrolls everyone.

Explore other reviews about Synapse Health

5.0
1 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I’ve seen a mix of reviews on here, but my experience has been very different. I’ve really enjoyed the fast-paced environment, the level of autonomy and ownership you’re given, and the trust placed in people to do their jobs without being micromanaged. It genuinely feels like you’re treated like an adult here. The leadership team is inspiring, and there’s a strong sense of purpose behind the work. We’re making a real impact in healthcare and improving patient experiences, which makes the work feel meaningful.

Cons

The pace can be intense at times, and not everything is perfectly defined. You need to be comfortable operating with some ambiguity and figuring things out as you go.

1
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Synapse Health Response
1mo
Thank you for taking the time to share this feedback. We're glad the autonomy, trust, and sense of purpose behind the work have made for a meaningful experience at Synapse Health. Making a real impact in healthcare is at the heart of everything we do, and we're grateful to have people on the team who feel that too.
1.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is not one perk to this job

Cons

-The pay is dirt poor and they pick and choose who and what they pay. It was not as advertised - The health benefits package is not beneficial and you pay more each paycheck that the coverage makes sense for -There are no mental Health benefits and if you think you are getting an accommodation, you might as well think again. - Management is very snarky, unprofessional and lack effective communication or empathy. The sit on the company teams and private chat about the agents. They have been caught doing so many times but if you do it.. Expect to be targeted - They love to tell you to ask question and/or speak up. That's a set up. If you dont plan on kissing butt... Leave your opinion to yourself -They activley do all they can to prevent you from moving to other departments outside of intake because how could they work you as a slave in a healthier environment

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Synapse Health Response
1mo
Thank you for taking the time to share your experience. We take the concerns you've raised around compensation, benefits, and workplace culture seriously. At Synapse Health, we are always striving to get 1% better every day, and feedback like this is an important part of that. Please reach out to our People Team directly if you'd like to share more direct feedback.
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