Good cab service but toxic work environment - Tech Support Representative TELUS Digital Employee Review

1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Cab service are good Coffee machines are good

Cons

Worst BPO Company over stressed environment No leaves for you if you are even 1 percent behind your scores The systems provided by company are so outdated they feel like they don't even know how to manage it equipments Canteen food is the worst

Explore other reviews about TELUS Digital

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

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