Good company where start getting experience - Customer Service Associate TELUS Digital Employee Review

3.0
8 Jul 2020
Recommend
CEO approval
Business outlook

Pros

If you get the position and you’re not living in the base city, they help you and you get free accommodation for 2 weeks. They help you with PPS number and bank account, all this is really good if you’re new in the country.

Cons

No balance life. Sometimes you don’t have 2 days off in a raw, and shifts are no so compatible if you wanna do things as study, got it he gym and others. Schedules change from early morning to late shift from one day to other, what makes you feel exhausted and it’s difficult to give the best of you under these circumstances. Also salary is not so good, you don’t earn so much if you compare with the minimum salary

Explore other reviews about TELUS Digital

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company culture is very relaxed and laid back. The people who work here build some of the best products for the biggest clients in the world. Bar-none, I’ve never worked with more intelligent and passionate people ever. There is pride in efficiency, quality, and so much more.

Cons

Management is very… out of touch? Not at their own fault to be clear, but out of business processes. It’s difficult for them to grow and promote employees because they’re constantly shifted from one team to the next. The pay is “Meh” at best, and nowhere near the industry standard, but it is safe.

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