It was a very positive enviroment and good staff to work with. I was pleased to work with everyone and I loved working with my clients. I would go up and beyond to please the customers.
Cons
Some people did not follow the rules and did not take care of the customers. They did not complete the assignments and the next person would have to pick up the sack.
TP Response
9y
We appreciate your positive feedback and we're happy to hear that you're enjoying your stay at Teleperformance. Our goal is to see to it our employees feel that they are treated well and given consistent support while enjoying a harmonious relationship with their co-workers.
For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.
Cons
Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.