Portuguese people get paid less here than any other nationality. Very low wage. The training period is very long and do you not get paid enough for it, (you don't get the minimum wage during the training period). 1 month recurring contract for Portuguese people in the customer support rank, so there is no job security at all. Despite this, the hours are really long, they say 40 hours a week but you end up working more.
Very little job progression prospects, you may progress to supervisor position after many years, but then you will only see a slight pay increase. Still receiving bizarre emails from teleperformance after leaving, saying that I somehow owe them money, their administrative department seems very disorganized. Was refused to have Christmas day off work, OR any other day during the Christmas / New year period. Left shortly after. Bad experience overall.
