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      TP

      Engaged employer

      TP reviews

      As a CSR - Inbound Customer Service Representative TP Employee Review

      3.0
      29 Aug 2018
      Inbound customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      They actually have a company shuttle which is helpful if you live in Toril. They have an HMO that you can use on selected hospitals when you get sick.

      Cons

      The initial interview, final interview, and exam happens on the same day but the waiting in the recruitment office is too long. Also I waited up to a month for the managers interview and another week for contract signing. And when you are hired you go to training for a week and they expect you to know it all without taking notes as papers and any writting materials and even money is not allowed to be brought on the training room. It is ridiculous. Then the work load is insane and you can't even file a leave because everyday the line queueing. Also, almost every month there is a pay dispute.

      avatar
      TP Response
      7y
      Thank you for your review. We see to it that we provide employees with amazing benefits on top of their competitive salaries. All the best!

      Explore other reviews about TP

      5.0
      2 Jun 2026
      Operations customer expert
      Recommend
      CEO approval
      Business outlook

      Pros

      Training is very helpful to employees

      Cons

      There is nothing bad about this company.

      avatar
      TP Response
      1d
      Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
      5.0
      10 Apr 2026
      Ac advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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