Terrible very petty company - Senior Advisor TP Employee Review

1.0
19 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Work from home … thats all

Cons

No JOB SECURITY Pay is terrible when there are entry level positions paying 2-3 dollars more. Terrible training Company lies claims EMPLOYEES are first but we are just numbers No one cares to learn your name Your not fully trained but will be faulted for mistakes like u were fully trained Customer Surveys can get you fired because you were the last contact, even if the fault was not yours and u helped customers Teleperformance claims they hire internally but none of the jobs are accessible Teleperformance is the definition of carrot at end of stick

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TP Response
4y
We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-800-994-9335 or email us at LetsConnect@Teleperformance.com so we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

Explore other reviews about TP

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Growth Opportunities Development Skill strengthen with team work and best practice sharing

Cons

Can lead to fast pace burn out Pay Rates

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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