TPUSA - Director of Operations TP Employee Review

5.0
2 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Commitment to Employee Wellness and Fairness: Teleperformance places a strong emphasis on employee wellness and fair treatment. Leadership genuinely cares about creating a supportive environment, promoting emotional intelligence, and ensuring that team members feel valued. Opportunities for Development and Growth: There’s a significant investment in professional development, including leadership training and coaching. From emotional intelligence workshops to succession planning, employees are encouraged to develop skills that prepare them for advancement.

Cons

It’s what you make it. I’ve had bad leaders during my time at TP but bad leaders don’t last long here, which is a good thing. No complaints right now, outside of the typical work life balance challenges, I am good!

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TP Response
1y
Thank you so much for your kind words. We appreciate you taking the time to share your experience with us!

Explore other reviews about TP

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
21h
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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