Unless you NEED a job, DO NOT WORK HERE - Anonymous employee TP Employee Review

1.0
17 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It is a paycheck (not steady, we'll get into that). While it is not the lowest paying job in the world, they are clearly underpaying all their employees (we'll get into that) while posting the second highest earnings ever last year and PROFITTING $600 million in 2023. I can assure you not a dime of that went to an employee.

Cons

Let's start with benefits. They exist. If you want to use your whole check to pay for them. And that's as a single person. If you have a family and want insurance, you basically would have to pay the company to work here. In my life as both an insurance rep and having worked several companies, I have never ever seen WORSE benefits, not even with start-ups. There is no PTO. Work life balance is non-existent. They DON'T pay for ANY holidays. Christmas? Nope. Thanksgiving? Nope. You have to use your own PTO to get paid time off on the holidays. This company DOES NOT CARE ABOUT THEIR EMPLOYEES. At the time of writing this it's December. Christmas month. We're paid a performance bonus if we meet certain requirements of performance. It's not a big bonus. Over the course of the month it's $160, but in order for them to pay that to us they have siphoned off our working hours!!!! Are you kidding me? What an absolute disgrace. This company profitted 600 MILLION. PROFITTED NOT MADE, PROFITTED 600 MILLION in 2023. And they are shaving, NOT OVERTIME, our working hours from 9-5 to pay us, IF we meet the metrics, a measly $160. I am embarrassed to work here. My team is good. But that's the luck of the draw. In my department I came in with a group that were split up on to different teams. It is clear that some of the leadership should not have the positions that they have. They're unhelpful, IF they answer, not very knowledgeable and dismissive. I am BLESSED and FORTUNATE that my TL is an amazing TL, but again that's luck of the draw. There are some great people that work here...they should be working for another company. The rest of the people...I'm not mad at them. When this company underpays you, provides no reasonable benefits, and REQUIRES YOU to take YOUR EARNED PTO to pay for holidays, I wouldn't put my best foot forward either.

Explore other reviews about TP

5.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The staff environment on my campaign is great. The benefits are amazing and this is somewhere i want to grow in.

Cons

I don’t have any cons as of yet

avatar
TP Response
20h
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

avatar
TP Response
1d
We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.
See reviews by: Helpful|Rating|Date|All