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      TP

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      TP reviews

      Remote workforce presents challenges - Director of Operations TP Employee Review

      3.0
      10 Mar 2025
      Director of operations
      Recommend
      CEO approval
      Business outlook

      Pros

      The work is challenging but rewarding. The workforce is positive and hard-working. Leadership works very hard to provide a positive culture.

      Cons

      Roles and responsibilities are not always clear. The remote nature of the workforce exacerbates that problem, and makes teamwork and communication extremely challenging, An exorbitant amount of energy is spent just communicating and clarifying which would be better applied to value-added work.

      avatar
      TP Response
      1y
      We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve.

      Explore other reviews about TP

      5.0
      2 Jun 2026
      Operations customer expert
      Recommend
      CEO approval
      Business outlook

      Pros

      Training is very helpful to employees

      Cons

      There is nothing bad about this company.

      avatar
      TP Response
      11h
      Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
      5.0
      10 Apr 2026
      Ac advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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