1.0
27 May 2011
Former employee
Lindon, UT
Recommend
CEO approval
Business outlook
Pros
The training was actually fairly decent, and I had high expectations during the first 3-4 weeks of my training and feeling things out. I also got some good experience with troubleshooting fiber optics technology.
Cons
There was absolutely no recognition for your skill, abilities, or hard work. You were constantly encouraged to focus on your call times rather than resolving the customers problem(s). Some of the management were extremely unqualified and would consistently give very poor advice. There were several problems with the troubleshooting tools we used while on our calls.